Terms and Conditions
Introduction
Welcome to [MaidChaiye] (“we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your use of our maid services and website (the “Service”). By accessing or using our Service, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, please do not use our Service.
Services
Scope of Services
We provide professional maid services, including but not limited to residential cleaning, commercial cleaning, deep cleaning, and specialized cleaning tasks as per your request.
Service Availability
Our services are available by appointment and subject to availability. We reserve the right to refuse service to anyone for any reason at any time.
Booking and Payments
Booking
To schedule a service, you must provide accurate and complete information. You are responsible for ensuring that the details provided are correct.
Payments
All payments must be made in full before the service is rendered unless otherwise agreed upon. We accept various forms of payment, including credit cards, debit cards, and other online payment methods.
Cancellations and Rescheduling
Cancellations or rescheduling requests must be made at least 24 hours before the scheduled service time.
Cancellations made within 24 hours of the scheduled service time may be subject to a cancellation fee.
No-shows or cancellations at the time of service will incur the full service fee.
Customer Obligations
Access to Premises
You must provide us with safe and reasonable access to your premises. If we cannot access the premises or if access is unsafe, we reserve the right to cancel the service, and you will be responsible for the full service fee.
Condition of Premises
You are responsible for ensuring that the premises are in a condition suitable for cleaning. This includes securing any valuable or fragile items. We are not responsible for damage to items that were not appropriately secured or disclosed.
Liability and Warranty
Limitation of Liability
To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use of our services. Our total liability shall not exceed the amount paid for the service in question.
Warranty
We strive to provide the highest quality of service. If you are not satisfied with the service provided, you must notify us within 24 hours, and we will make reasonable efforts to address your concerns.
Privacy
Your privacy is important to us. Please review our Privacy Policy, which explains how we collect, use, and protect your personal information.
Changes to Terms
We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting the revised Terms on our website. Your continued use of our Service after any such changes constitutes your acceptance of the new Terms.
Governing Law
These Terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law principles.
Contact Us
If you have any questions or concerns about these Terms, please contact us at:
maidchaiye@gmail.com